This privacy policy sets out how StanleySmith Case Management Ltd uses and protects any
information that you give StanleySmith Case Management Ltd when you use this website.
StanleySmith Case Management Ltd is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using
this website, you can be assured that it will only be used in accordance with this privacy
statement.
StanleySmith Case Management Ltd reserves the right, at its discretion, to make changes to
any part of the Website, the Information or these Terms. StanleySmith Case Management Ltd
may change this policy from time to time by updating this page. It is important you check this
page from time to time to ensure that you are happy with any changes.
This policy is effective from April 2018. By continuing to use the Website you agree to be
bound by these Terms as amended.
What we collect
We may require basic information which identifies you as an individual (“Personal
Information”), such as your name, email address and phone number, in order to enable you
to take advantage of particular services that we offer, for example when you send us a
question / request from our “Contact Us” page, request one of our newsletters or further
information on a specific department. We will only use such Personal Information for the
purposes of providing information which you have requested, or for other purposes set out
in these Terms.
We may collect the following information:
- Name;
- Telephone / mobile number;
- Email address;
- Information pertinent to fulfilling our services on an individual’s or organisation’s behalf.
What we do with the information we gather
We require this information for the purpose of:
- Internal record keeping;
- Contacting you for market research purposes. We may contact you by email, telephone
or post. If you do not wish us to make use of your Personal Information in this way, please
email heidi@sscasemanagement.co.uk. We will also give you the opportunity to opt out
of future marketing whenever we send you marketing material. You can also opt out at
any time by contacting us. - Data collected in relation to new enquiries is kept for a period of 6 months and then
deleted.
Security
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place highly secure electronic systems and
managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know
when you visit a particular site or page. Cookies allow web applications to respond to you as
an individual. The web application can tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences. StanleySmith Case
Management Ltd use traffic log cookies to identify which pages are being used. This helps us
analyse data about webpage traffic and improve our website in order to tailor it to customer
needs. We only use this information for statistical analysis purposes and then the data is
removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which
pages you find useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share with us.
StanleySmith Case Management Ltd does not use cookie technology to collect Personal
Information. You may also wish to refer to www.allaboutcookies.org.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. This
may prevent you from taking full advantage of the website.
The Internet is a global environment and using the Internet to collect and process data can
involve the transmission of data on an international basis. Therefore, by browsing our
Website and communicating electronically with us, you acknowledge our processing of data
in this way. However, we will endeavour to protect all Personal Information collected through
our Website in accordance with our data protection standards.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at the privacy statement
applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have
your explicit permission or are required by law to do so. Employees, associates and agents of
StanleySmith Case Management Ltd may be given access to any Personal Information which we collect, but their use shall be limited to the performance of their duties and in line with
the reason for processing. Our employees, associates and agents who have access to your
Personal Information are required to keep that information confidential and are not
permitted to use it for any purposes other than to enable you to use the Website or to deal
with requests which you submit to us.
We may use your personal information to send you promotional information about
StanleySmith Case Management Ltd and other information related to our industry.
You may request details of personal information which we hold about you. If you would like
a copy of the information held on you please write to StanleySmith Case Management Ltd,
Highland House, Western Road, Ivybridge, Devon PL21 9AL.
If you believe that any information we are holding on you is incorrect or incomplete, or have
any other data protection related issues or queries, please write to Heidi Stanley, Data
Controller as soon as possible at the above address. We will promptly correct any information
found to be incorrect.
If you are concerned that we have breached a privacy law or code binding on us, please send
an email marked “Urgent” to Heidi Stanley, Director at heidi@sscasemanagement.co.uk. We
aim to respond in a reasonable time (normally 24 hours). Our Data Controller will manage
your complaint and will give you additional information about how it will be handled.
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe
we have not handled your request in an appropriate manner. For information on contacting
the ICO please see their website www.ico.org.uk.
Cookie Management
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.