CQC Registered with all our case managers mentored by advanced BABICM members

An award-winning team with real experience

Our Team

Our exceptional team has a proven track record of excellence and a client-centred approach, earning prestigious awards in recognition of the outstanding help and support we provide. Through a commitment to achieving positive outcomes, we consistently deliver results that exceed our clients' expectations. Learn more about our team and the transformative impact we bring to each case we handle.
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Directors

  • Heidi Stanley

    Heidi is an experienced Case Manager, specialising in working with children and young adults with neurological injuries acquired from birth, injury, or illness.

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  • Nikki Smith

    Nikki is an experienced Case Manager, specialising in working with people who have suffered a brain or spinal cord injury to advocate for their immediate and ongoing needs.

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Our Office Team

  • Rebecca Shields

    Rebecca supports the directors with the operations of SSCM. She is the first point of contact for queries; she coordinates work coming through the SSCM office and liaises with solicitors and stakeholders at networking events. Rebecca assists with the recruitment of new case managers to the business.

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  • Matthew Purnell

    Matt has a background in teaching and then working as a team leader for clients with complex needs. He has been working as a Case Management Assistant with StanleySmith Case Management since the beginning of 2022 and started working as a Case Manager in 2024.

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  • Rachael Vickers

    Rachael is our Payroll and Training Coordinator and works within the HR team, ensuring the delivery of accurate and efficient HR and payroll functions for all support workers working with SSCM clients. Rachael works closely with case managers to coordinate support worker training needs.

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  • Louise Moody

    Louise is a part of our friendly office team, consistently working hard to support our Case Managers and care teams. She is very efficient and has a background in Business Studies.

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  • Megan Burton

    Megan is a Case Management Assistant who works closely with our Case Managers and office team to conduct research for clients, coordinate care and rehabilitation and liaise with professionals on their behalf.

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  • Liz Makin

    Liz brings a wealth of legal expertise to SSCM, from her thirty-year career as a personal injury solicitor. She provides development opportunities to the entire StanleySmith team.

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Our Case Managers

  • Vicky Baker

    Vicky is a Clinical Case Manager and occupational therapist who works with clients and professionals to implement the best solutions for clients

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  • Sally Nolan

    Sally is a Clinical Case Manager with experience in Occupational Therapy and works closely with clients who have suffered neurological injuries at birth, or through accidents or illness.

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  • Zoe Panter

    Zoe is an experienced Clinical Case Manager, specialising in cases of children or adults who have sustained catastrophic or life-changing injuries from birth, injury or illness.

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  • Veronika Thompson

    Veronika is a Clinical Case Manager, working with clients to maximise their quality of life, promoting participation in meaningful activities, overseeing rehabilitation, and coordinating the team.

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  • Katya Tune

    Katya, a Clinical Case Manager at StanleySmith Case Management, uses her extensive knowledge and experience in Neurological Physiotherapy to help clients achieve their rehabilitation goals.

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  • Fiona Wylie

    Fiona is a Clinical Case Manager with a passion for helping people with complex needs to reach their full potential.

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  • Nina Griffiths

    Nina is a Clinical Case Manager, working with children and young adults with complex needs which arise from neurological injuries.

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  • Lorna Kennedy

    Clinical Case Manager, Lorna, works closely with complex care teams, equipped with 20 years of Nursing experience, focusing on achieving the best outcomes.

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  • Michelle Kimber

    Clinical Case Manager Michelle works closely with our older clients and has extensive experience working with individuals with dementia, cognitive impairment, complex care needs and neurodivergence.

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  • Katherine Tilbrook

    Katherine is a Nursing and Midwifery Council registered adult nurse, educated to Masters level with extensive experience working with clients both within the NHS and the community.

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  • Jen Rolfe

    Jen joins us as an experienced Occupational Therapist and Expert Witness, and she specialises in equipment and housing adaptations for adults with complex physical disabilities, or long-term health conditions.

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  • Emma Webley

    Emma is one of our Clinical Case Managers with experience as an Occupational Therapist specialising in neurological conditions.

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  • Will Hawling

    Clinical Case Manager, Will, has extensive experience as a physiotherapist and draws on this experience to steer positive rehabilitation.

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  • Cathy Warne

    Clinical Case Manager, Cathy, has extensive experience working with adults and children with brain injuries, sensory needs and similar conditions.

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  • Caroline Hardaker

    As a paediatric case manager, Caroline is experienced in working with and coordinating all the services around a young person, be they education, rehabilitation, care or equipment providers.

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